Avoid going to Dischem Blue crane

Dischem Blue crane's customer service is **********, the manager Lindiwe Hadebe basically called me a **** when I tried exchanging a faulty teether bought on the same day. When the water from the teether sprinkled out, she said it's raining so she can't say it's the teether. This is a hazard as my child is only three months old. I will be telling all ny friends and family to avoid this Dischem as their customer service is very poor.