Avoid Dischem online store

I placed an online order with Dischem. I received a courier notification stating the package was out for delivery at approximately 13:45. Incredibly, the courier arrived at the delivery address only about 15 minutes later, expecting me to be present. It is simply impossible to travel 50km back home in such a short timeframe. The primary issue is that delivery notifications are not sent out early in the morning to allow customers to plan appropriately. The package status now shows it was returned. To compound the problem, there is no support available during office hours—neither from the Dischem online store email nor the branch email provided (Table Bay, Western Cape). Bad bad service and support.