Appalling service from DUSCHEM ONLINE shopping

Discem online -Worst shopping experience online store ever ! That includes overseas shopping! Dischem really needs to catch a wake up! Absolutely totally disappointed. Can get goods from overseas way quicker than from them, 12 days later and nothing ,I was to collect at Carnival mall DISCHEM imagine if it was couried ? In closing I really don't suggest buying ONLINE FROM DISCHEM you will be disappointed. I see they get a lot of bad reviews anyway without response from them either .so sorry I never read these reviews!!! To late for me but maybe can help someone else!