1 reviews | Active since Aug 2020
Appalled
On Monday afternoon, I went into Dischem at Westville Junction. I was appalled how the shop was in disarray. I went to get some gluten free flour mix, as I was wanting to make some bread. When I got to the till it was a completely different price to what was on the shelf. So I went back to the shelf to discover that it was under vanilla cake mix and there was no pricing for the self raising flour. I mentioned this to a staff member that was standing there and she looked at me with a complete blank look on her face. I then had to repeat myself about 5 times until she actually understood what I was saying. The cashier also came and managed to assist. Every gluten free product was in the incorrect place which therefore gave incorrect pricing. All the products were also all mixed up and the staff had no clue how to correct them. Eventually they took the prices off and were going to try and see if they could correct it. Not one person apologised for the mess until I actually said it would be nice if someone apologised.The staff were also so unfriendly. Not one person greeted when I walked in and not one person approached me to ask if they could assist me in anyway. I was disappointed and appalled that this is how Dischem treat their customers.
