1 reviews | Active since Sept 2023
Absolutely terrible customer service
I created a baby registry in store 2 months ago, I was told that i would receive notification of the baby registry number within 7 working days, no-one came back to me. I went back to the store and they printed the registry out (incorrect items and descriptions). I was told that the guests attending the baby shower could go on the website, enter the registry number and the registry would be available. This is not the case as the website gives a reply saying not found
I called into the Dis-Chem customer services center, on 04 September 2023 to query this where I was told that I would receive a call back which I only recieved today 12 September 2023.
The consultant told me that the in store registry does not link to their online system and my entire registry will have to be re-done on line should I wish to have access to it online. Being 7 months pregnant, weeks away from my baby shower this is defiantly not going to be happening now ( when I was previously pregnant, i did a baby registry with baby city and i was able to access the instore registry on line)
Absolutely rude consultant, shoddy and delayed customer service
