9 year old Muslim girl publicly disgraced when wrongfully accused of Shoplifting at Dischem(Carnival)

<p>We were in the store approximately 10 minutes, left the store and as we were walking up the escalator 2 security guards ran up the escalotors causing a scene and shouting at us to stop. Everyone in the store watched including the staff as they approached my daughter asking her for the R20 item she had taken without paying. The security guard was insistent that she had the item when we offered to go back into the store and show them where he had put the item and thats exactly what we did. Escourted, my daughter directed them to where she had left the item. Instead of offering an apology the security guards continued to shout and spoke in their language to all the other employees in the store. I demanded to speak to the supervisor as at this point all 4 of my kids were traumatised while the securities continued to shout at me and my husband as I demanded an apology. Once the supervisor arrived, II asked if they were so quick to pick up that she had an item in her hand did they miss the part on camera where she placed the item back on the shelf? This is defamation of character, public humilation and did they have reason to suspect my daughter for *****ing NO, because the everyone can be considered a theif as we all take items and put them back if we dont require them by the time we reach the till point. Does this constitute theft, NO!!! I have never been so embarrased in my life especially since we always shop at this specific Dischem and will never put foot back in this place OR ANY OTHER DISCHEM out of fear of being harrassed and humiliated. Im not sure why they targeted us, as they seemed to have been watching us constantly in the stoor. A man dressed in green undercover security kept following us within the store and then acting impulsively and wrongfully accusing us of theft! I am absolutely disgusted with this behviour and will rather go to other stores who treat their customers in a decent manner but never will I ever enter a Dischem again!!! The arrogance of these security guards will cost the reputation of a store as big as Dischem. If they had suspected anything they could have validated with the recording instead of putting us through public humilation. The supervisor seemed like he did not know himself how to handle the situation as he kept saying he will speak to them...how does that help me or my family. I wonder why we were targets, perhaps because I wear full islamic attire we were looked as ********* from the time we walked into the store. One part i forgot to mention was that my 3 year old daughter mistakenly dropped a R15 bottle of nail polish which we called the security and another employee and offered to pay for it. The employee said no problem and came to clean it. So if we were dishonest and *****s would we even have called the security or offered to pay for the item. Muslims are not *******...Dischem do not treat us as such!!!!!</p>