CK
Chris K
1 reviews | Active since Dec 2012
20 Jan 2025, 16:30
UNPROFESSIONAL MEDICAL AID COMPONY
I took out an accident policy FROM DISCHEM KH107854.ON 19 /11/2024 I CANCELLED THE POLICY AS FROM 31/12/2024(THIS IS A MONTH NOTICE.THEY required) ON 02/01/2025 REF:- S***2 C 560254 THEY TOOK AN INSTALLMENT OF R325.00 AND HAVE NOT YET CREDITED ME FOR THE AMOUNT AFTER THE POLICY WAS CANCELLED ON 19/11/2024. THIS IS A USELESS COMPANY YOU CAN NOT GET HOLD OF ANYONE, THEY SIMPLY DO NOT REPLY TO YOUR EMAILS. THIS GIVES DISCHEM A BAD NAME.
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Replies (3)
Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
21 Jan 2025, 10:50We're sorry to hear about your experience, Chris. We understand how frustrating this whole experience has been. We have directed your review to the relevant department and will be in contact soon.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply21 Jan 2025, 10:50
Official
We're sorry to hear about your experience, Chris. We understand how frustrating this whole experience has been. We have directed your review to the relevant department and will be in contact soon.
CK
Chris K's updateReviewer Update
23 Jan 2025, 12:39It shows you that dischem med do not know what they are doing and have a no care attitude. I am still waiting for someone to contact me and for them to credit my account with the installment that they wrongfully deducted.
CK
Chris K's update23 Jan 2025, 12:39
Reviewer Update
It shows you that dischem med do not know what they are doing and have a no care attitude. I am still waiting for someone to contact me and for them to credit my account with the installment that they wrongfully deducted.
CK
Chris K's updateReviewer Update
23 Jan 2025, 16:34YOUR EMAIL INDICATED IT IS CANCELLED FROM 31/01/2025. YOU WERE INFORMED ON 19/11/2024 (GIVING A MONTH NOTICE ACTIVATING ON 31/12/2024) I WAS NOT SUPPOSED TO BE DEBITED FOR A INSTALLMENT OF R325 0N 02/01/2025. THE CANCELLATION TOOK EFFECT ON 31/12/2024. THAT IS WHY I INDICATED YOUR STAFF DOES NOT KNOW WHAT THEY ARE DOING. SO KINDLY CREDIT MY ACCOUNT WITH R325 AS SOON AS POSSIBLE AND I HOPE YOU CAN GET THROUGH TO YOUR STAFF NOT TO BILL ME GAIN AT THE END OF THIS MONTH.
CK
Chris K's update23 Jan 2025, 16:34
Reviewer Update
YOUR EMAIL INDICATED IT IS CANCELLED FROM 31/01/2025. YOU WERE INFORMED ON 19/11/2024 (GIVING A MONTH NOTICE ACTIVATING ON 31/12/2024) I WAS NOT SUPPOSED TO BE DEBITED FOR A INSTALLMENT OF R325 0N 02/01/2025. THE CANCELLATION TOOK EFFECT ON 31/12/2024. THAT IS WHY I INDICATED YOUR STAFF DOES NOT KNOW WHAT THEY ARE DOING. SO KINDLY CREDIT MY ACCOUNT WITH R325 AS SOON AS POSSIBLE AND I HOPE YOU CAN GET THROUGH TO YOUR STAFF NOT TO BILL ME GAIN AT THE END OF THIS MONTH.