NT
Nthabiseng T

1 reviews | Active since Apr 2025

16 Sept 2025, 07:19

This is ******* and *****ulent. You can't force me be your client!

I am not your client. The policy is cancelled why are doing double deductions from me. In around 18 August I received an email from Safinna Shaik stating that my policy was cancelled as a non starter and that I would receive a refund of the double deduction.I later recived a call from dischem stating that the policy .

Last week a sms that there would be a double deduction. I forward the previous correspondence and tell them not deduct money from my account. I don't get a response I just get a generic email. Today I wake up to a double deduction from dischem. I don't have a policy with you. You yourselves have sent emails to me confirming this. Why are you still deducting money from me. You can't force me to be a client and now because you have my banking details, you just go into my account and deduct money even though I am not clieng and you are not providing services to me!!!! REFUND MY MONEY. STOP DOING DEDUCTIONS FROM MY ACCOUNT. I AM NOT YOUR CLIENT

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Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply16 Sept 2025, 08:04
Official
 
We're sorry to hear about your experience, Nthabiseng. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.