MS
Michael S

1 reviews | Active since Jan 2024

23 Jul 2024, 12:50

Poor Service

Tried to register my profile on the app and had no success their customer support were of no help. Such a large company with poor service leaves a lot to be desired. Don’t recommend them at all not now and not ever

0
Replies (6)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply24 Jul 2024, 15:07
Official
Hi Karabo, thanks for reaching out. We'd like to look into this, please confirm if you're referring to the Dis-Chem App or Dis-Chem Health Insurance App?
MS
Michael S's update24 Jul 2024, 15:10
Reviewer Update
Dischem Health Insurance App
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply24 Jul 2024, 15:46
Official
Thank you for advising. Your feedback is important to us and we apologize for the inconvenience you have experienced with our Dis-Chem Health Insurance App. We assure you that we will take the necessary steps to resolve this issue and feedback accordingly. 
MS
Michael S's update24 Jul 2024, 15:54
Reviewer Update
DCH***
MS
Michael S's update09 Aug 2024, 13:06
Reviewer Update
They have not reached out
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply12 Aug 2024, 09:33
Official
We're sorry to hear that our team has not been in contact with you, we have followed up with them and they will be in touch.