TM
Tshepiso M
1 reviews | Active since Apr 2019
05 Apr 2025, 08:18
Poor Service
Don't ever bother yourself with this Insurance. I did a virtual consult trust me the doctor was 110% professional, but going to Dischem to fetch the script they declined everything on the script. Now my son is sick I can't even find a GP that opens 08:00 AM. Tried calling the call center it goes @ 08:02 the AVR tells me it opens 08:00 and drops.
Helpful (0)
Replies (1)0
Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
08 Apr 2025, 08:28Hi Tshepiso. Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you've encountered, and we sincerely apologise for the inconvenience you've experienced. We have escalated to the relevant department, and we will reach out to you as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply08 Apr 2025, 08:28
Official
Hi Tshepiso. Thank you for taking the time to share your feedback. We are genuinely sorry to hear about the difficulties you've encountered, and we sincerely apologise for the inconvenience you've experienced. We have escalated to the relevant department, and we will reach out to you as soon as possible.