SD
Sonic D

1 reviews | Active since Nov 2020

06 Mar 2025, 15:54

Poor service

Couldn’t take a call from your telemarketer. She sends me an hateful voice message. I have our conversation saved as well as her voice message, where she states she will have me bombarded with calls. This is not how you treat anyone, let alone people you want as customers.

I’ll be taking steps.

0
Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply10 Mar 2025, 08:13
Official
Hi Sonic. Thank you for sharing your feedback, and we sincerely apologise for the experience you've had. We take your concerns very seriously, as we strive to ensure all our customers are treated with the utmost respect and professionalism. We assure you that we have taken the necessary steps to resolve this.