RA
Rudaybah A
1 reviews | Active since Jun 2020
22 May 2025, 08:48
PATHETIC SERVICE!!!!!!!!!!!
My son has been to the ent specialist over a month ago. We made payment to the specialist in cash and then sent the receipt of payment, invoice AND the authorisation received. In May 13th I called in only for them to tell me they paid the doctor directly after I have send them the receipt that we have paid. I have emailed a week ago for them to reverse the money from the doctor and pay me but still no response!!! This is unacceptable. My son is now due to see the ent again and I’m still waiting on authorisation and my money. So it’s just WAITING FOR PAYMENT WAITING FOR AUTH!!!!
Helpful (0)
Replies (2)0
Replies (2)
Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
22 May 2025, 10:04We're sorry to hear about your experience, Rudaybah. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply22 May 2025, 10:04
Official
We're sorry to hear about your experience, Rudaybah. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
RA
Rudaybah A's updateReviewer Update
22 May 2025, 10:14Oh and this! I’ve received before. So let’s see
RA
Rudaybah A's update22 May 2025, 10:14
Reviewer Update
Oh and this! I’ve received before. So let’s see