AV
Andre V
1 reviews | Active since Dec 2020
23 Jan 2026, 10:53
Pathetic call centre service
Their call centre is pathetic and they dont answer their support tickets for more than 6 days, On the line for nearly 30 min and gave up, Started with them in Jan 26, the administrator Kaelo is not able to handle the job.
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
23 Jan 2026, 12:05We’re sorry to hear about your experience, Andre. We understand how frustrating this may have been. Please be assured that we have taken the necessary steps to address this matter and will be in contact with you as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply23 Jan 2026, 12:05
Official
We’re sorry to hear about your experience, Andre. We understand how frustrating this may have been. Please be assured that we have taken the necessary steps to address this matter and will be in contact with you as soon as possible.