LP
Lebo P
1 reviews | Active since Sept 2022
25 Apr 2025, 11:03
No documentation for my day to day cover
I spoke and got a day to day cover with a consultant who was very eager for the sale and failed to send documents thereof , today I spoke to Mandy also from sales and she bluntly said she can't help and told me to call customer service and I expect documents to be sent so I can use the cover ,the instalment was successful now no docs to see the doc BAD SERVICE PROVIDED
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
25 Apr 2025, 13:19We're sorry to hear about your experience, Lebo . We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply25 Apr 2025, 13:19
Official
We're sorry to hear about your experience, Lebo . We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.