jJ
jaco J
1 reviews | Active since Aug 2010
04 Jul 2025, 10:01
*****ing money
Another bad experience with dischem health. AGAIN. AGAIN the same issue. I had unauthorised debits on my account that caused my dischem health premium debit to bounce. I instantly made contact and they were going to get back to me. Now today I had to call again since they not getting back. Now they tell me there is 'n way to make a payment and they will only do a debit order in a week and that I have no cover anymore. Like really? No other payment method. No cover? But yet they going to deduct the full premium in a week. I already lodged a complaint at the onbudsman. I am so sick of this terrible service from Dischem Health.
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Replies (2)jJ
jaco J's updateReviewer Update
08 Jul 2025, 11:12And not even a reply. Terrible.
jJ
jaco J's update08 Jul 2025, 11:12
Reviewer Update
And not even a reply. Terrible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
24 Jul 2025, 08:06We're sorry to hear about your experience, Jaco. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply24 Jul 2025, 08:06
Official
We're sorry to hear about your experience, Jaco. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.