Inconvenience services

I'm deeply disappointed on how this scheme works. I mean you are a patient in need of assistance. Most of the institutions are not accepting their service and I mean No one plans to get sick ahead but if one needs to go through all the struggle because of this procedure, I really don't think this is going to work for me further. I might as well cancel it and deal with cash payments. I made appointment with Dentist who's at my door step for tomorrow and they expect me to shop around for their dentist... Last time I had an emergency where I needed to see GP and I felt so helpless as I had to settle bill at own. What's a point of paying for service that can't be there when needed. So inconvenient service ever