AB
Athalie B
1 reviews | Active since Oct 2025
06 Oct 2025, 20:36
INADEQUATE STAFF TRAINING
Worst service provider ever! I have requested several times to speak to the CEO as the staff does not understand the policies and procedures. I don’t want to speak to call centre agents! I want to speak to the CEO!
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
09 Oct 2025, 08:30Thank you for your feedback, Athalie. We’re sorry to hear about your experience. While the CEO is not available for direct contact, your concerns have been escalated to a senior manager who will be in touch to assist you.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply09 Oct 2025, 08:30
Official
Thank you for your feedback, Athalie. We’re sorry to hear about your experience. While the CEO is not available for direct contact, your concerns have been escalated to a senior manager who will be in touch to assist you.