I feel ****med

I went to dentist on the past week on Wednesday 29th of October 2024 in Wilkoppies Klerksdorp. The process of filling the forms and ID copy was done for the dentist to get authorization for my procedure while being seated at the waiting area after the go ahead from Dischem health.

I was then been called in for the procedure. I got in for about 5-10mins, then been given prescription. Now that I know everything went well, I get surprise call that there's outstanding amount of almost R1500 that needs to be paid by me even. To my understanding No doctors will attend to the patient without any authorization, right... So my question is that how did we get to this now. I have been on the phone calls since getting to be reminded about the payment and when I call you guys, you can not assist as you don't have phones that goes out and your complaint departPin copied text snippets to stop them expiring after 1 hourSlide clipboard items to delete themment doesn't take calls from clients,seriously... I mean if the cover didn't have enough for my consultation, that should have been communicated with me, isn't it, just so I agree to go with extras or not first?

I believe is your duty to liase with the Dentist for further explanation as they engaged with you in the beginning regards. This was never supposed to be my struggle as client, hence the doctors themselves runs this as their procedures.

Can someone attend to this please as my name wouldn't be tarnished for such. If I had no enough funds, I would have been left everything. I really can't be the one taking fall for this, especially without my knowledge.

This is a ****.

Looking forward to hearing from you

Regards Juliet Masemola