NM
Nhlanhla M
1 reviews | Active since Mar 2025
02 Mar 2025, 20:39
Fulfill your promises as you advertise your plicy
Dischem health insurance didn't pay Life Cosmos Hospital for the service they authorized to pay for. Now they say it was denied yet they emailed the authorization to the hospital. And now they say the paid the doctor that was never seen by the patient and the policy I had with them, I have since cancelled it as the poor treatment I received in time of need.
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
04 Mar 2025, 08:35We're sorry to hear about your experience, Nhlanhla. We understand how frustrating poor service can be. We assure you that we have taken the necessary steps to resolve this, and we will reach out to you to assist with your concern.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply04 Mar 2025, 08:35
Official
We're sorry to hear about your experience, Nhlanhla. We understand how frustrating poor service can be. We assure you that we have taken the necessary steps to resolve this, and we will reach out to you to assist with your concern.