WS
Wendy S
1 reviews | Active since Feb 2019
19 Aug 2025, 12:25
FALSE ADVERTISING, NOT UNLIMITED GP VISISTS!
Dischem Health states that you get unlimited GP VISITS but I just phoned for an authorisation for a GP so I can get an injection for pain. They wouldn't give me authorisation and said a nurse is going to phone me. Really? I should just go to my nearest hospital, get pre-authorisation for a casualty visit and get my injections there. In steady of paying R420 to see my GP, they can pay Dr and hospital fees as well as the injections (which they usually dont cover out of hospital)
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
19 Aug 2025, 13:42We're sorry to hear about your experience, Wendy. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply19 Aug 2025, 13:42
Official
We're sorry to hear about your experience, Wendy. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.