dischem medical aid total disaster, incompetence, and untrained staff full of excuses and lies.

Total Incompetence, untrained, unwilling to asisst sales staff, unprofessional and rude, dont waste your time or money. An enquiry was made to Dischem Medial aid by my mother, who spoke with sindiswa wittes telephonically after battling to get hold of someone at dischem medical aid - two days later a call was recieved and incomplete information was provided. A follow up call was made by myself to dischem medical aid and the switchboard refuses to put any calls thorugh to the sales staff, with an excuse that only messages are allowed and sales staff will call back - what absolute *******! Two days later a call was recieved from sindiswa wittes who had nothing but excuses about why it took so long to call back a genuine enquiry. She was not willing to answer any queries after she was questioned as to her total lack of willingness to assist -- she said 'you will need to call back in and leave a message for another sales person to call you back" to which i requested to speak to a manager, her reply was sorry you will have to call back and leave a message for the manager, dischem arent able to put any calls through at all internally. Dischem you are a disgrace and not worth spending a cent with - if your sales lines are so pathetic and so ineffective, i dont want to know how your claims department will work - beware of dischem medical aid, you will lose money!