Dischem health karlo plus Medical ill ness buy up only cares about your money and not your life

Dischem health karlo plus Medical ill ness buy up. I rushed to Pine haven hospital on the 22nd of November with a allergic reaction. I had breathing difficulty and had severe hives all over my body. I had pain on my tommy an major head ache, nausea, swelling in my throat. After numerous drips and medication by the doctors. They could not get me stabilized. When my doctor insisted to have me admitted in ICU to try and stabilize me a Netcare employee standing in for Kaelo refused to give authorisation. Yet when I once again enquired about this the next day and still in distres I was told it should have been covered. That's why I pay extra for medical illness buy up. This could have caused me my life. I was told they do jot cover asthma or allergic reactions. Yet it is on my contract. KAELO does not care about their patients life's. I was sent home at 3 in the morning with no medication to go into further anfelaxis. I luckily had a bottle of allergen to control not going into further shock and went to visit my gp. This company does not care about your life. Just your money. Stay away. Why does a netcare employee decide if you live or die and override a doctors decision. When the first call was made this same employee wanted to know from the nurses why I have an allergic reaction when I know what I am allergic too. Sick. How must I know what activated this allergic reaction. I have referred Dischem administered by Karlo to so many people. I will move us all over to another medical aid / insurance. Disgraceful putting my life in danger.