RP
Rowen P

1 reviews | Active since Nov 2025

19 Nov 2025, 15:48

DISCHEM HEALTH INSURANCE A DISGRACE - DO NOT TAKE

Not even 1 star can justify my experience with Dischem Health Insurance I was in a situation whereby I the doctor reffered me to hospital for medical attention as the situation can lead to a more serious condition - sitting in the hospital waiting for approval I could hear the Dischem person ask if the patient is still awake which then the response was that they do not cover the request - I had to seek alternative medical attention at my expense. Therefore you will only receive Hospital attention if you accute (about to die).

I am also a diabetic and my medication was changed to assist with the change in my recent results I was just told Dischem Health do not cover the change it is for your account even though this is identified as a chronic condition it do not guarantee it will be paid. I have send a email to Dischem Health indication my disagreement with their discision I received NO RESPONSE I will therefore not recommend anyone to use Dischem Health for your need

0
Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply19 Nov 2025, 16:00
Official
We're sorry to hear about your experience, Rowen. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.