LM
Lungile M
1 reviews | Active since Feb 2014
18 Oct 2024, 13:41
Dischem Health authorization
I joined the medical insurance sometime in August 2024 and was told it will start working 1 October 2024. Subsequently, I got a letter from my Doctor to confirm my chronic illness...I received an approval letter....Hiowever, Ive been to Dischem at Vaal Mall 3 times and they keep on asking me for approval and asked me to pay cash. I had to stay without medication for 2 days since I couldn't afford to buy meditation I'm very disappointed....
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
18 Oct 2024, 14:02We apologies for the inconvenience you've faced with your Dis-Chem Health Insurance, Lungile. Your feedback is important to us, and we want to make things right. We assure you that we have taken the necessary steps to resolve this issue.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply18 Oct 2024, 14:02
Official
We apologies for the inconvenience you've faced with your Dis-Chem Health Insurance, Lungile. Your feedback is important to us, and we want to make things right. We assure you that we have taken the necessary steps to resolve this issue.