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NORTMAN I

1 reviews | Active since Oct 2025

30 Oct 2025, 07:37

Disappointed

For the first year or so, I was super impressed with their chronic care, but after recent experiences, I would not recommend Dis-Chem Health. The app is useless. Make sure you phone for pre-approval, make sure you record the call and make sure you get a reference number for the call. Even then they might still find a reason to reject your claim. Appears that since the policy entered it's second year, they are looking for excuses not to pay my claims.

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Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply04 Nov 2025, 15:33
Official
Thank you for taking the time to share your feedback, Nortman. We are so sorry to hear about your claim experience with us. We have escalated to the relevant department, and we will reach out to you as soon as possible.