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erika P

1 reviews | Active since Mar 2009

15 Apr 2026, 10:42

Dis-chem Health medical insurance - pathetic service

Pathetic service. The WhatsApp line a nightmare. Have to ask for call backs which never happened. Ended up calling them myself on *** as the pharmacists at the branches do not know much of the product either. Spoke to a lady called Jennifer for 15 minutes. Not impressed. Limited knowledge of product

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Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply19 Apr 2026, 11:40
Official
 
We're sorry to hear about your experience, Erika. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.