DA
Derick A

1 reviews | Active since May 2020

17 Feb 2025, 14:38

Debit order

I join dischem Gap Cover but realized that the premium is too high so I canceled the policy on the 31 of January 2025 ,but they still deduct the the premium. I called to refund the money but they said that there is a 14 day cooling of period which was never send to me Please advise

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Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply17 Feb 2025, 15:16
Official
Hi Derick. Thank you for reaching out. We sincerely apologise for your experience and understand your frustration. Please rest assured that we have taken the necessary steps to resolve this issue