WL
Wayne L
1 reviews | Active since Dec 2024
29 Aug 2025, 11:28
DEBIT ORDER AND OTHER
Due to my own fault my debit order bounced back. However this is where the frustration starts as I had made an arrangement for the debit to be deducted the next day...... nothing. IN THE MEANTIME MY COVER WAS SUSPENDED I asked them if i can eft as with the debit order I have to wait for it to clear. SORRY BUT CNNOT DO...REALLY!!
The hassle and issue just to get a debit order taken or to do an eft is just no acceptable and I winder what it will be like come claims. I am considering if there are better more effecient options out there??
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
02 Sept 2025, 08:12 We're sorry to hear about your experience, Wayne. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply02 Sept 2025, 08:12
Official
We're sorry to hear about your experience, Wayne. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.