JV
Jan V

1 reviews | Active since Jun 2025

23 Apr 2026, 09:23

Be careful taking over-the-counter advice at Dis-Chem without proper caution

I am posting this because other customers must be careful. I walked into Dis-Chem looking for help and explained that I had ulcers before and thought I might have one again. I then re**** on the advice given to me behind the over-the-counter medication section and took the tablets I was told to take. After drinking them, my pain became far worse. What was intermittent before became severe and ongoing, and I ended up in serious discomfort.

My issue is not about the price of the medication. It is about the pain and suffering that followed after I trusted the advice given in a pharmacy environment. Ordinary people walk into a place like Dis-Chem because they believe they will be guided properly and safely. They do not expect to leave in worse pain than when they arrived.

So this is my warning to other consumers: do not simply walk into Dis-Chem, speak to the people behind the over-the-counter medication counter, and then immediately take what they tell you to take without being very careful. In my case, trusting that advice led to severe pain and a very bad experience. I am now taking the matter further, but I also believe the public has a right to be warned.

0
Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply24 Apr 2026, 10:24
Official
We're sorry to hear about your experience, Jan. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.