AJ
Ansa J

1 reviews | Active since Jan 2025

29 Jan 2025, 09:53

BAD COMMUNICATION

I Signed up for the policy in December 2024. I changed my mind and cancelled within the cooling of time. DISCHEM , you still took my monthly premium, and then send me a letter in January 2025 to inform me that my policy is now cancelled. Very unprofessional, I am so disappointment . i have send numerous messages and emails re, to no avail refer ; WF-*** Policy

0
Replies (1)
Dis-Chem Health (Medical Insurance & Gap Cover)
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply29 Jan 2025, 10:15
Official
 We're sorry to hear about your experience, Ansa. We understand how frustrating this may have been. We assure you that we have taken the necessary steps to resolve this matter, and we will be in contact as soon as possible.