UW
Ursula W
1 reviews | Active since Jun 2015
11 Mar 2025, 16:17
AVOID AT ALL COSTS
I submitted a claim over a week ago (for payment as I paid the specialist upfront) since then they have made ENDLESS requests for all sorts (to delay or try reject my claim no doubt) Today I get notified this claim.was paid last year, can you beleive the INCOMPETENCE. Now as I have complained its going to take another 2 weeks to resolve.I would advise anybody in the market for this kind of product to give this lot a VERY WIDE BIRTH indeed....
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Dis-Chem Health (Medical Insurance & Gap Cover)'s replyOfficial
12 Mar 2025, 10:07We are so sorry to hear about your claim experience with us, Gary. We understand how frustrating poor service can be. We have escalated to the relevant department, and we will reach out to you as soon as possible
Dis-Chem Health (Medical Insurance & Gap Cover)'s reply12 Mar 2025, 10:07
Official
We are so sorry to hear about your claim experience with us, Gary. We understand how frustrating poor service can be. We have escalated to the relevant department, and we will reach out to you as soon as possible