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alan S

1 reviews | Active since Mar 2009

31 Jul 2017, 10:28

Zero service

<p>Good Afternoon I would like to thank dinersclub for being a master of Zero service. The sad part is this</p> <p>zero service comes from the Managing Director of Diners and her associates. My card was declined for no reason at all ,and I contacted both the MD as well as the Prive desk as well as send E-Mails to various people as well as left messages for the MD and her staff to contact me.</p> <p> </p> <p>Well thank you Diners Club for not having the descency to return any of my messages.</p> <p> </p> <p>Obviously clients are not important to you.</p> <p> </p> <p>Many Thanks for the wonderful service.</p> <p> </p> <p> </p>

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Replies (1)
Diners Club
Diners Club's reply31 Jul 2017, 15:35
Official

Dear Mr Sussman

Thank you for your posting and allowing us an opportunity to investigate.

This matter will be assigned to a senior Manager who will contact you to resolve your complaint.

Kind regards

Diners Club