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Steve N

1 reviews | Active since Oct 2009

01 Sept 2018, 10:51

UNSAFE TO HOLD A BUSINESS DINERS CARD - NO PIN CODES AVAILABLE

PLEASE CAN SOMEONE TELL ME WHEN YOUR FUNCTIONALITY WILL BE UPDATED TO ENABLE A PIN CODE ON MY BUSINESS DINERS CARD SO THAT WHEN IT IS USED AT A MERCHANT, I WILL HAVE TO PUT A PIN CODE IN. THE CURRENT SET UP IS VERY UNSAFE. I HAVE BEEN WAITING MONTHS TO GET SOME RESPONSE ABOUT THIS. THE LAST RESPONSE I RECEIVED WAS THAT ONLY SMALL COMPANIES CAN GET THEIR COMPANY DINERS CARDS CHIPPED? THIS ANSWER WAS ABSOLUTELY LUDICROUS. I WILL KEEP COMPLAINING ABOUT THIS UNTIL I RECEIVE A DECENT EXPLANATION. OUR PERSONAL DINERS CARDS ARE ALL CHIPPED AND REQUIRE A PIN CODE. SO WHY CAN MY BUSINESS DINERS CARD NOT HAVE THE SAME FUNCTIONALITY?

0
Replies (2)
Diners Club
Diners Club's reply03 Sept 2018, 12:58
Official

Dear Member

We acknowledge receipt of your complaint and will be in contact with you shortly

Kind regards,

Diners Club SA

SN
Steve N's update26 Sept 2018, 16:40
Reviewer Update
Hi there Someone was in contact with me. I was told I would get my statements emailed to me and would go on the trial run for pin codes going onto my diners corporate card. I have not heard anything since. I have not received any notifications either. Please could somebody get back to me ASAP. Not sure how to get anybody's attention here. Should I rather post a fresh complaint onto Hello Peter? Or should I wait a few days until I hear from someone who does what they say they will do? Thank you. I await your urgent response.