1 reviews | Active since Sept 2015
********* Charges
I am totally shocked at what I am owing your company. <br> <br> Firstly I was charged for using the Airport Lounge at OR Tambo in February 2015. This is what Diners Club should cover.<br> <br> Secondly I was charged again in May again after my card has expired, I actually did not enter the lounge. I left when they said they could not help me with an expired card.<br> <br> In the interim I have not received any statements form you via email, which you clearly will now dispute. The attached invoice I got from your call centre today.<br> <br> I have now been charged monthly interest on my outstanding balance. <br> <br> The joke of this whole matter is that you have also charged me R140 per month as a penalty for not paying the account that I knew nothing about.<br> <br> Attached is my proof of payment of the amount of R1165.31 as full and final payment for account #.<br> <br> I am totally disgusted in you as a company.<br>
We acknowledge your frustration and sincerely apologise for the inconvenience. We are investigating and will revert shortly.
Kind regards
Diners Club
We acknowledge your frustration and sincerely apologise for the inconvenience. We are investigating and will revert shortly.
Kind regards
Diners Club
