Unable to cancel credit card

Item: Diners Club
Rating: 1
Author: Mekaeel R

I cannot seem to cancel my card. I have called the customer services line to cancel my card and I was asked to drop an email to the customer services mailbox. I have since emailed twice since the begining of the month only to receive an automated mail with no formal response via email whatsoever.

Helpful (0)

Replies (2)

Diners Club's replyOfficial

05 Jul 2019, 09:34

Good day Mr M Randeree

As we cannot trace your details in order to investigate this closure request. Kindly provide your id number or card number to assist accordingly?

Kind Regards
Diners Club Team

Diners Club's reply05 Jul 2019, 09:34

Official

Diners Club's replyOfficial

05 Jul 2019, 11:07

Hi Mr M Randeree

As per our telephonic conversation, your account has already been closed. We have sent you confirmation - closure letter to advise accordingly.

We do apologise for the inconvenience caused.

Kind Regards
Diners Club Team

Diners Club's reply05 Jul 2019, 11:07

Official