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Fuzail B

1 reviews | Active since Mar 2012

12 May 2016, 19:08

Terrible Service

<p>I app**** for Diners Merchant services in April 2016. I filled out the forms and submitted them. I recieved Welcome letters as well. We are now half way through May 2016 and i still cant accept them. I call everyday and get given the run around. I mail Diners on a daily basis with no response at all. It is extremely frustrating. I am loosing customers all then time. Diners are really not interested.</p>

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Replies (2)
Diners Club
Diners Club's reply13 May 2016, 07:37
Official

Thank you for taking the time to contact Diners Club and for raising your concerns .

Please accept our sincere apologies for any inconvenience caused,and for the poor customer service received .

Your comments have been noted and brought to the attention of Senior Management responsible who will contact you in due course to discuss matter.

Kind regards

Diners Club

Diners Club
Diners Club's reply13 May 2016, 10:11
Official

As per our earlier discussion the query is now resolved .

Please do not hesitant to contact us on 0860 (DINERS) 346377 should you require further information.

Kind regards

Diners Club