Pathetic Service from Diners Club

<p>I requested to cancel my Diners club card on 2 Dec 2016. The request was that the card must be closed, fees reversed and the balance to be paid to my bank account. I dealt with Zanele Bambisa. First she requested proof of payments that has been paid to my account. Then she requested proof of banking details. This was all sent to her on the day it was requested (2 Dec) Then i followed up on 9 Dec, and I got the excuse that she never received my banking details. I sent that to her AGAIN on the 9th. It is the 20th today, and still no response, payment or any communication what so ever. This will ensure that I will never make use of Diners again. </p>