Pathetic, Bad and Poor service from the New Business Service

So i app**** for a product on 01 September Sign the pre agreement, mail all docs and everything

The email received states it take up to 5 days to finalize application. Been contacting them since Tuesday which is 6th working day.

Guess what everyday im told "We will get back to you today with feedback" by almost all their consultants/ one start to question if this is a script.

To cut it short. Today on Friday (Day 9) I haven't received a feedback. since you cant help me please cancel my application i will move elsewhere. I cant be begging you like you are doing me a favor guys. Ive asked your Consultant to cancel. which i doubt she will since they are all not very competent.

Your service is pathetic and Poor.