Rvdw
Ryno van der walt

1 reviews | Active since Jun 2011

15 Sept 2016, 09:24

No words

<p>I app**** for 4 additional cards more than 7 days ago. No theres no record. I phoned Diners CLub to speak to someone but they cannot get hold of the right department. I was told an email was sent... yea right, as if anyone respond to an email. Samantha, you are extremely rude for keeping me on hold after incisting to speak to new business and after 30:18 minutes putting the phone down in my ear! I am leaving for Thailand in 7 days AND still theres no response from the Diners Club "corpse".... pathetic.</p>

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Replies (1)
Rvdw
Ryno van der walt's update22 Sept 2016, 21:10
Reviewer Update

Thank you to Shanaz Govind for actually attending to the problem and resolved the issue. The manner you handled the complaint was very professional!

Thanks!