PP
PL P

1 reviews | Active since Aug 2011

07 Jul 2018, 07:11

No care to ********** transactions

No care to ********** transactions

Tue, Jun 26, 2018 at 10:50 AM – I emailed to Diners Club letting them know that I did not apply an account with Diners Club and request a clarification when the account was opened.

Wed, Jun 27, 2018 at 9:08 AM– Jennifier Buku’s reply was simply request my banking detail to recover the outstanding amount, but provide no response to my request or concern this is an unauthorised account.

Wed, Jun 27, 2018 at 9:45 AM– My email to Jennifer and cc ********** highlighted that it is likely possible a ********** account as I have not open one with Diners Club. Where I request advise when and who opened the account or alternative provide contact detail of the relevant support contact to escalate the matter.

Wed, Jul 4, 2018 at 9:00 AM– I follow up the same to Diners Club and cc **********

7 July – I have received no respond and it has been 10 days

0
Replies (1)
Diners Club
Diners Club's reply31 Aug 2018, 13:05
Official

Dear Customer

We acknowledge receipt of your complaint and will revert back to you shortly

Kind regards

Diners Club SA