1 reviews | Active since Aug 2011
No care to ********** transactions
No care to ********** transactions
Tue, Jun 26, 2018 at 10:50 AM – I emailed to Diners Club letting them know that I did not apply an account with Diners Club and request a clarification when the account was opened.
Wed, Jun 27, 2018 at 9:08 AM– Jennifier Buku’s reply was simply request my banking detail to recover the outstanding amount, but provide no response to my request or concern this is an unauthorised account.
Wed, Jun 27, 2018 at 9:45 AM– My email to Jennifer and cc ********** highlighted that it is likely possible a ********** account as I have not open one with Diners Club. Where I request advise when and who opened the account or alternative provide contact detail of the relevant support contact to escalate the matter.
Wed, Jul 4, 2018 at 9:00 AM– I follow up the same to Diners Club and cc **********
7 July – I have received no respond and it has been 10 days
Dear Customer
We acknowledge receipt of your complaint and will revert back to you shortly
Kind regards
Diners Club SA
Dear Customer
We acknowledge receipt of your complaint and will revert back to you shortly
Kind regards
Diners Club SA
