JS
Josef S

1 reviews | Active since Aug 2016

03 Aug 2016, 06:04

Misrepresentation of Facts

<p>Approach by Diners Club on 27July 2016 to join Tsogo Sun Platinum Rewards Program to which I duly subscribe on the same day. (Already part of Gold Rewards Program at Tsogo Sun). On the 1 August @ 15h09 I receive e-mail from Tsogo Sun to welcome me to their Gold Rewards Program again and no mention of Platinum Status. I was upset by the misrepresentation and made contact with the Tsogo Sun Customer Contact Centre @ 0861 44 77 44 to complain about the state of affairs. I left a message for them to contact me. To date I have received no response from Tsogo Sun at all.</p> <p>I will not subscribe to these offers from Diners club again nor will I have trust in Tsogo Sun again to honor promotions.</p> <p> </p>

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Replies (1)
Diners Club
Diners Club's reply04 Aug 2016, 07:44
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Kind regards

Diners Club