AO
Alma O

1 reviews | Active since Mar 2015

28 Nov 2016, 07:02

Incorrect cards linked to my number

<p>More than a month ago I logged an error because 3 other Diners cards are linked to my telephone number. So I am getting payment notifications for 3 other cards. I keep notifying them of this error and asking for it to corrected. </p> <p>The only response I am getting from Marlene Sibongile Malope is that is has been escalated to IT which are clearly not getting it corrected.</p>

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Replies (1)
Diners Club
Diners Club's reply30 Nov 2016, 08:28
Official

Dear Mrs A Olivier

Thank you for taking the time to contact Diners Club and for raising your concerns

Please accept our sincere apologies for any inconvenience caused, and for the poor customer service received, we have resolved your query as per our earlier discussion.

Kind regards

Diners Club