Impossible to take up a problem with Diners Club

I have a Diners Club card which was awarded to me as a free benefit attached to my Prestige Standard Bank Account. I was assured by both Standard bank and Diners Club that this is free service which will only be charged for if I used the service.<br> I have never used the service - nor did I ever even activate the card.<br> About a year ago, I lost my wallet and had to cancel all my cards - I then reported the card as missing to Diners Club. I was not told explicitly about a replacement charge (doubt if I would have accepted it if they so told me). <br> A replacement got delivered.<br> I never received an account fro Diners - not via Email, nor an SMS, or via post. Till this morning - when a SMS said I owe them R1409.00! (I have never used the account, and never received a invoice or statement from them.) They claim charges accumulated because of repeated non payment of the R110.00 replacement charge.<br> They refuse to let me talk to the person in charge of accounts at Diners Club - every time I call I have to give all my details and have my time wasted, only to be told that I owe the money.<br> Seems no avenue to have legitimate invalid account investigated.