RE
Robert E

1 reviews | Active since Dec 2011

04 Jul 2024, 09:15

Get with it!!!!

Diners Club lacks the capability to confirm via their app if I'm actually speaking to a consultant. I instructed them to update their system and to contact me via email only until they have a proper solution in place.

Two months ago, a consultant called me with dogs barking in the background. Diners Club, it's time to modernize your verification methods—they're outdated.

0
Replies (1)
Diners Club
Diners Club's reply04 Jul 2024, 14:56
Official
 Dear DR Robert Van Eyden
Kindly note that we are busy investigating your query and feedback will be provided soonest. We will contact you shortly, Thank you. 

Kind regards, 
Diners Club SA