1 reviews | Active since Feb 2013
Get's invoiced for a closed account
My account was SETTLED IN FULL AND CLOSED over 2 years ago. The settlement amount and confirmation was given to me by a Diners Club representative and I even called after the payment to confirm. To this day , I am receiving invoices from Diners and insane claims that I still owe some money. A month ago I again contacted Diners (taking my calls to the company way over 10 in the last month, which is ludicrous as DINERS is the one that made the mistake , and they should be doing everything in there power to contact me) My account was sent to a team leader (who never picks up his phone *** or calls back when I leave a message or his colleagues send him an email. It's been a month now and I still haven't received any feedback. I have called 4 times the last two days and all the accounts department can tell me is that the team leader will contact me. Also there is a recording made in January 2016 where I was informed that Diners owe my to the amount of R4000 which I want to follow through and keep Diners responsible for as that made caused me to make financial decisions based on your information. I have all invoices filed and I am awaiting your phone call recordings.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Diners Club
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Diners Club
