AM
Alfons M

1 reviews | Active since Mar 2009

17 Oct 2022, 17:23

DINERS CLUB/BRYTE squirm out of paying TRAVEL INSURANCE

Easyjet cancelled a flight in their call centre INCORRECTLY. It was their fault This was a flight from Luton to Geneva BRYTE/ DINERS /STANDARD BANK DO NOT COVER you for airline mistakes

So, what's the point of taking out insurance. The plane can crash as a fault of the airline, but a CALL CENTRE fault they will not cover. How absolutely, ludicrous. The airline can lose your baggage or cancel a flight (both errors) but the error in the CALL CENTER they will not pay for!!! So, you are STRANDED. They will find every excuse under the sun not to pay you. Your Diners Club insurance administered by Bryte is meaningless. Be aware!!!

0
Replies (1)
Diners Club
Diners Club's reply18 Oct 2022, 07:34
Official
Dear Mr Alfons Mauchle

Kindly note that we are busy investigating your query and feedback will be provided soonest. We will contact you shortly. 

Kind regards, 
Diners Club SA