1 reviews | Active since Feb 2013
Diners Club *****s customers money
I was paying a hefty monthly fee for having a Diners Club Card. Not travelling as extensively as I used to, I settled my card, and cancelled it in Nov/Dec 2014. They kept on sending me statements with a 0 balance. I contacted them, requesting to stop the statements, as I have cancelled my contract. They notified me that they are aware, and the statements will stop when my annual period finishes. Believe it or not, for the last few months their monthly deduction from my checking account has re-appeared. I have mailed them on several occasions, but they do not even bother to reply.<br> I am working as an expat now, so I cannot even call them on s share-call number to get it sorted. I discussed this with my brother last night, and he stated he had just as much trouble cancelling his card and stopping the billing.<br> <br> Surely there must be a law against these people, *****ing money every month.
Thank you for taking the time to contact Diners Club and for raising your concerns
Please accept our sincere apologies for any inconvenience caused.
As per email confirmation sent the query has now been resolved.
Regards
Diners Club
Thank you for taking the time to contact Diners Club and for raising your concerns
Please accept our sincere apologies for any inconvenience caused.
As per email confirmation sent the query has now been resolved.
Regards
Diners Club
