OL
Owen L

1 reviews | Active since Dec 2018

09 Nov 2020, 08:01

ARROGANT AND USELESS DINERS CLUB AND EXPERIAN

Diners club listed me for missing payments which I had forgotten about and they did not warn me as required by NCR. It has taken 6 weeks since clearing the account for them to try clear my record but they are just not bothered . having dealt with Candice Errant ........a manager who has absolved herself of responsibility, Rethabili Tladi , he tried but is short of knowledge and some useless person from Experian Liubella Depalal. WHAT A BUNCH .

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Replies (3)
Diners Club
Diners Club's reply09 Nov 2020, 08:44
Official
Dear Mr Owen Leatherby

Please accept our sincere apologies for the inconvenience caused. 

As per our telephonic conversation this morning, this matter has been referred and is currently being investigated.

Kind Regards
Diners Club Team 
OL
Owen L's update11 Nov 2020, 16:11
Reviewer Update
DINERS CLUB HAVE NO REGARD FOR THE LAW . THEY ALSO HAVE NO IDEA HOW TO CORRECT ANY MESS THEY CREATE . THEY HAVE NO CONSUMER ETIQUETTE AT ALL .
Diners Club
Diners Club's reply12 Nov 2020, 09:07
Official
Dear Mr Owen Leatherby

Please accept our sincere apologies for the inconvenience caused. 

This matter is currently being attended to.

Kind Regards
Diners Club Team