DK
Denver K

1 reviews | Active since Oct 2013

14 Aug 2015, 17:24

7 years of taking my money.....

Diner Club Card<br> Reference 361 ***<br> It astounds me that I have notified - via all my voice recordings over their customer care line that I am not interested in renewing my Diners Club membership.<br> You have incorrectly charged me your annual fee of R500 + - for over 7 years now!<br> Every year I complain and ask for a refund!<br> I find on my bank statement today that on the 02 July 2015 a further R270 has been charged.<br> What the hell!<br> I don't want a clerk phoning me, nor a customer services operator, nor the head of your customer services manager running your marketing or care line. I want your marketing director to give me a ring so I can personally tell him that his current marketing campaign ****ing off loyal clients of the past are sick and tired of your inability to look after never mind winning over new clients.<br> ****ED!<br> Phone me now!<br>

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Replies (1)
Diners Club
Diners Club's reply18 Aug 2015, 15:03
Official
Hello Service is Key,

We sincerely apologise for the inconvenience caused, we have resolved your query as per our earlier discussion.

Please contact us on 0860 DINERS (346377) should you require further assitance.

Regards
Diners Club