1 reviews | Active since Sept 2016
3 weeks and application still not sorted
<p>I app**** for a Diners card through Standard Bank Prestige banking on the 17th August. It has been 3 weeks and this is still not resolved.</p>
Dear Carrie-Anne Lones
Thank you for taking the time to contact Diners Club and for raising your concerns
Please accept our sincere apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Kind regards
Dear Carrie-Anne Lones
Thank you for taking the time to contact Diners Club and for raising your concerns
Please accept our sincere apologies for any inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Kind regards
Nearly 4 weeks and still no feedback.
Diners Club could have the worst customer service ever experienced.
Nearly 4 weeks and still no feedback.
Diners Club could have the worst customer service ever experienced.
For future complaints, I don't recommend Shanaz or Kale who have been terrible at even basic communication but perhaps try complain to all below and SOMEONE will help.
Diners Club - Customer Service ********** />"Matimbi, Kale K" ********** />Diners Card Evaluations ********** />Diners Club - Call Centre CSD Dept ********** />"Govind, Shanaz" **********
For future complaints, I don't recommend Shanaz or Kale who have been terrible at even basic communication but perhaps try complain to all below and SOMEONE will help.
Diners Club - Customer Service ********** />"Matimbi, Kale K" ********** />Diners Card Evaluations ********** />Diners Club - Call Centre CSD Dept ********** />"Govind, Shanaz" **********